Home > 2.1, boot screen, iPhone, pineapple > Fix – iPhone stuck at pineapple boot screen

Fix – iPhone stuck at pineapple boot screen

Symptom: iPhone won’t boot, hangs at pineapple boot screen
Fix: Put iPhone in DFU mode.

  1. Launch iTunes
  2. Connect iPhone to computer via USB cable
  3. Shut iPhone off (press and hold sleep/power button)
  4. Reset iPhone by pressing & holding both the power button and home buttonĀ (Note Screen will be blank)
  5. Release power button after 10 seconds
iTunes will now recognize the iPhone in DFU mode. It will then give you the option of restoring it.
Restoring an alternative .ips file within iTunes.
  1. Launch iTunes
  2. Connect your iPhone
  3. On the iPhone summary screen press and hold Shift and press Restore.
  4. You will be given the option of selecting your own .ipsw file.
By default iTunes stores .ipsw files in this folder:
C:Documents and SettingsAdministratorApplication DataApple ComputeriTunesiPhone Software Updates
or
C:Documents and Settings<user account name>Application DataApple ComputeriTunesiPhone Software Updates
  1. IMP
    May 5, 2009 at 11:37 AM | #1

    AMAZN

    WORKS!!!

  2. Jdoz
    June 18, 2009 at 5:20 PM | #2

    this is totaly the most awsome thng i thought i was sunk but man it worked

  3. j
    June 21, 2009 at 2:26 PM | #3

    this isn’t working for me on os 3.0, pwned. also no ssh is possible, no usb detection, nothing.
    any idea?

    • scripthacks
      June 21, 2009 at 2:39 PM | #4

      Are you using a Mac or an Intel machine? If you are running Max OS X make sure you are fully patched up to version 10.5.7 update or higher. OS X 10.5.6 had issues with allowing iTunes to go into DFU mode.

  4. Anonymous
    July 4, 2009 at 5:40 AM | #5

    thanks a lot mate…..i was actually considering a new iphone :( but it worked yay

  5. anon
    July 14, 2009 at 2:32 PM | #6

    okay question….how am i supposed to turn it off when the damn thing is stuck on the pineapple? also it wont connect to itunes because of this…..

    • scripthacks
      July 14, 2009 at 2:41 PM | #7

      If the iPhone is stuck at the pineapple boot screen you use the same method you normally would to turn it off (Press and hold the power button in the upper right corner). Step 4 listed above is the actual method you’ll need to use for shutting the iPhone off and allowing iTunes to see it in DFU mode.

      Regarding your second question iTunes will not recognize your iPhone until you restore it to a previously saved backup. Once you have restored your iPhone it will be once again recognizable in iTunes.

      Give it another shot and let me know how you fair.

  6. Ede
    July 23, 2009 at 8:03 PM | #8

    I have the pinneapple loop issue as well, however, I cannot turn my iphone off. No amount of sleep+home button shuts the iphone off. Because of this, I cannot enter DFU mode. Any ideas?

  7. scripthacks
    July 24, 2009 at 8:48 AM | #9

    Pressing the sleep+home button resets the iphone and does not shut it off. Pressing and holding only the sleep button will shut it off.

  8. Anonymous
    August 13, 2009 at 10:33 PM | #10

    Phew those where the scariest 45 minutes of my life,
    thanks guys! fixed it!

  9. james
    September 4, 2009 at 1:21 AM | #11

    I got mine to work thanks alot =), if step 3 on the first method doesn’t work for you
    then you can shut the iphone off by holding both the sleep and home buttons untill the iphone turns off, then you just go to step 4 as directed.

  10. Anonymous
    November 26, 2009 at 1:17 PM | #12

    Thanks.. Just got an iphone from an insurance guy who is supposed to throw them away and this trick worked for it :D

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